Privacy Policy

A legal disclaimer

The Urban Herbalist NYC ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [insert website URL] (the “Site”), book consultations, purchase products, or interact with our services.

By accessing or using our Site, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Site.

Information we Collect

We may collect personal information from you in a variety of ways, including:

Personal Information: When you voluntarily provide it to us, such as when you register on our Site, book a consultation, purchase a product, or subscribe to our newsletters. This may include your name, email address, phone number, billing and shipping address, and payment information.
Automatically Collected Information: When you visit our Site, we may collect certain information automatically, such as your IP address, browser type, operating system, referring URLs, and details of your Site visits, including pages viewed, time spent on the Site, and other usage data.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your interactions with our Site. You can control cookie preferences through your browser settings.

How We Use Your Information

We may use the information we collect for the following purposes:

To provide, maintain, and improve our services, including processing your transactions and bookings.
To communicate with you, including responding to inquiries, providing customer support, and sending newsletters, updates, and promotional materials.
To personalize your experience on our Site and present content that is relevant to you.
To detect, prevent, and address technical issues, security threats, or fraudulent activities.
To comply with legal obligations and protect our rights and interests.

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

Service Providers: We may share information with trusted third-party service providers who assist us in operating our Site, conducting our business, or servicing you (e.g., payment processors, email service providers), provided they agree to keep your information confidential.
Legal Compliance: We may disclose your information if required to do so by law, or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that business transaction.

Data Security

We implement reasonable security measures to protect the personal information we collect from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

Your Choices and Rights

Access and Update: You have the right to access, correct, or delete your personal information. If you wish to exercise these rights, please contact us at [insert contact email].
Opt-Out: You may opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in such communications or by contacting us directly.
Cookies: You can manage cookies through your browser settings. Note that disabling cookies may affect the functionality of our Site.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites. Please review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. You are advised to review this policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Urban Herbalist NYC

info @urbanherbalistnyc.com